Photograph of Claire Saxton with Theo Paphitis receiving her SBS certificate

Saxton Marketing and Small Business Sunday, What It Means To Be A #SBS Winner

Being recognised by a former Dragon’s Den star has to be toward the top of any business owner’s bucket list. Thankfully, I could make that particular dream come true with my tweet that was picked by Theo Paphitis himself to win the Small Business Sunday Twitter competition on 17 February 2020.

I heartily recommend that every small business owner enter the #SBS competition each week, here’s what it means to win and how it could bring a real boost to your business marketing efforts. Read more

Picture of a hashtag next to the word hashtag against a blue background

What Are Hashtags and Where Should I Be Using Them?

That’s a question I’m often asked here at Saxton Marketing.

I know that hashtags can be confusing for folk so, in this blog, I want to talk you through what they are, why you should be using them and how they can be useful for your social media marketing strategy. Read more

A facebook business page where key sections are used for effective social media marketing

5 Time Saving Hacks For Social Media Marketing

One of the biggest complaints I hear from my clients about social media marketing is the amount of time it can take to write, schedule and monitor posts.

When you seem to have a never ending to do list, fitting in time for social media can be difficult especially if you’re using multiple channels to promote your business. If you’re not ready to outsource to a marketing professional, here are my 5 time saving hacks to help you keep on top of your social media. Read more

Angry client yelling down a phone following up a social media complaint

5 Ways To Handle Complaints On Social Media

We’ve all worried about the possibility of a complaint or negative review on a social media account at some point. It feels like just a few words from a disgruntled client can ruin the good reputation you’ve worked hard to build over time but here’s the thing…

complaints and negativity can be a fantastic way to prove that you’re great at customer service and your good reputation is more than deserved. Read more

Picture of social media icons with the word social spelled out on smartphone screens

11 Reasons To Outsource Your Social Media Today

Are you still unsure whether social media marketing is the right thing for your business?

Chances are that you’ve given things a go and have been struggling to get those followers, interactions and leads that you were hoping for from your efforts.

You might feel like you wasted your time creating content that is just echoing in an empty vacuum, right?

The thing is, social media can work extremely well for your business (it certainly has for mine!) but when you’re struggling to get things off the ground, outsourcing your social media marketing and management could be the answer you’re looking for. Read more

Picture of analytics being viewed for social media marketing

How to Make the Best Use of Social Media Analytics For Your Marketing Strategy

Social media marketing is an effective way of getting exposure and generating leads for your business, but as with any marketing strategy, it’s only as effective as you are at evaluating and improving the tactics you use.

For social media that means regularly reviewing your analytics to see what’s working, what isn’t and figuring out the changes you should make to improve your strategy. Read more

Picture of a laptop on Facebook

Is it still worth using Facebook as a small business owner?

I get a lot of questions from business owners who tell me that their Facebook page doesn’t get much attention from their followers and is it even worth using Facebook for their business?

Algorithm changes that seem to favour likes and shares over anything else has meant that some business owners are struggling to get traction with their Facebook page, but I don’t think you should abandon it completely. Read more

Picture of a laptop with the Instagram log in screen ready for some social media marketing

Claire Saxton’s Social Media Basics – Instagram

A lot of people are confused when it comes to using Instagram to promote their business.

Visual-based social media can be tricky for marketing purposes, but it’s not impossible, and Instagram is particularly useful for building a rapport with your target audience.

So, let’s delve into the basics of Instagram and how you can start using it today for your small business. Read more

Keyboard with pin it overlaid on top for using pinterest for social media marketing

Claire Saxton’s Social Media Basics – Pinterest

If you’ve always thought that Pinterest was for Mommy bloggers and Etsy sellers, you might be surprised to hear that it’s rapidly becoming one of the best channels for effective social media marketing.

In the latest blog of my Social Media Basics series, I’m taking a closer look at Pinterest and why you should consider using it as part of your marketing strategy today. Read more

Giant building blocks with the LinkedIn logo because LinkedIn is great for building your business presence online

Claire Saxton’s Social Media Basics – LinkedIn

For this blog in my series on how to use social media as a business owner, I want to cover LinkedIn.

LinkedIn is one of those social media channels that’s commonly misunderstood and seldom used for how it was designed. Many people treat it as a resume site where you list every job you’ve ever had and hope that’s enough to attract new clients to your business.

It’s not.

So, let me explain the right way to use LinkedIn and how to use it as a foundation for your social media marketing.

Read more