Angry client yelling down a phone following up a social media complaint

5 Ways To Handle Complaints On Social Media

We’ve all worried about the possibility of a complaint or negative review on a social media account at some point. It feels like just a few words from a disgruntled client can ruin the good reputation you’ve worked hard to build over time but here’s the thing…

complaints and negativity can be a fantastic way to prove that you’re great at customer service and your good reputation is more than deserved. Read more